Revenue Cycle Technology and Automation
Delivering value to our clients with collaborative tools and next-generation AI-based automation Solutions
Transform Your Revenue Cycle with our Automation and Technology Services
Transform Your Revenue Cycle with our Automation and Technology Solutions
As you strive to deliver value to your physician practice clientele, we enable you to stay on top of your outsourced operations by providing real-time inventory status reporting, KPIs, and revenue cycle performance information for all your practices.
Intelligent automation and workflow automation technologies enable our revenue cycle operations to be focused and succeed. We also employ productivity improvement tools powered by robotic process automation tools and efficient business intelligence tools that help you stay on top of the collections you deliver to each of your practice clients.
You achieve a clear view of the revenue cycle performance metrics to make informed decisions.
As you strive to deliver value to your physician practice clientele, we enable you to stay on top of your outsourced operations by providing real-time inventory status reporting, KPIs, and revenue cycle performance information for all your practices.
Intelligent automation and workflow automation technologies enable our revenue cycle operations to be focused and succeed. We also employ productivity improvement tools powered by robotic process automation tools and efficient business intelligence tools that help you stay on top of the collections you deliver to each of your practice clients.
You achieve a clear view of the revenue cycle performance metrics to make informed decisions.
Analytics
Revenue Cycle Performance Reporting Portal – Custom Designed for Billing Companies
Our integrated reporting tool provides a clear snapshot of revenue cycle performance for each physician practice client.
Get a clear view of your revenue cycle performance with our reporting portal:
- Audit logs for Charges, Payments, Denials
- Comparative reports of Charges, Receipts, and Adjustments in comparison to previous months
- Practice specific revenue cycle performance snapshot
- Practice accurate and overall aging reporting in 0-30, 31-60, 61-90, 91-120, and greater than 120 days
- Get graphical views of charges made, receipts, and adjustments; perform trend analytics of insurance and patient A/R
Our clients refer to the practice snapshots before they meet with Practice CFOs and Operations Managers.
Key Performance Indicator (KPI) Tool
We manage our operations through real-time performance reports, which provide a visual display of the team and the organization, work allocation on A/R calling and denials processes, focused production monitoring and attendance tracking, audit logs, and comprehensive reports.
Drill-down views of information enable better operational planning and effective decision making by our team leaders and managers. Empowered with these reports, our delivery managers can focus on investing time to improve your revenue cycle.
Revenue Cycle Process Workflow and Client Portal
Our newly implemented workflow application allows us to manage the work processes, including
- Receipt of the daily batches automatically into the inbox of our team members
- Tracking inventory processing time for each unit of work
- Routing to quality assurance team for random statistical reviews
- Team leader and managerial reports
- Operations leadership reports, and
- Real-time reporting to our clients, i.e., the medical billing companies
Not only do our clients get a new level of transparency, but the status reports design also eliminates e-mail- based communication and fosters true collaboration between your team and our offshore team. What’s more, we track the day-to-day issues and escalations from our clients and strive to reduce them over time. Revenue Cycle Performance Reporting for each of your practices is also available through the tool.
Employee Portals
Our employee Portal is key to creating a collaborative workforce culture. We have automated all our employee management processes – communication, attendance management, HR support, payroll, and grievance management through our employee portal. We have automated employee support processes by creating a ticketing tool for supporting our team members on the following aspects:
- HR Tickets – payroll issues, grievances, or any other support required
- IT support – deskside and remote support for IT issues
- Applications – Our team members provide a lot of ideas on improving our applications.
Smart Revenue Cycle Automation Tools
We have applied various robotic process automation tools and macro-based automation to address repetitive tasks such as file download management, AR question trees, payment posting macros, etc.Anchored on this expertise, we are creating solutions that automate manual, repetitive tasks to:
- Fetch information from multiple systems
- Analyze the information
- Apply business process logic to automate the process
Implementation Methodology
Working with our clients and our solutions team, we have developed a comprehensive Robotic Process implementation methodology that involves the following steps.
Workflow implementation is key to success in healthcare RPA
The critical first step in launching successful RPA solutions is understanding the process volumes and the manual effort involved. Our workflow systems help our clients coordinate processes, implement process coordination seamlessly. With the correct understanding of the volumes and process specific nuances, we can create an automation plan and work with our clients to develop sustainable automation solutions.
Ready to take your business to the next level?
Get in touch today and receive a complimentary consultation.
Our users are Happy & Healthy
Proficient FTE Handling
Behavioral Collections Up by 50%
Credentialing Simplified
Lightning-Fast Support
Proactive AR Management
Finally Stress-Free
Cardiology Denials Cut by 35%
Healthcare partnerships
Effectively Combat Clinical Denials and Shift Focus to Denial Prevention
Benefits of Our Technology and Automation Solutions Supporting our Revenue Cycle Services Delivery.
Comprehensive Revenue Cycle Insights
Gain a clear and detailed view of revenue cycle performance with integrated reporting tools, aiding in strategic decision-making.
Enhanced Financial Tracking and Analysis:
Access audit logs, comparative reports, and aging reports to monitor financial health across various timeframes and parameters.
Customized Practice-Specific Reporting:
Tailor reports to individual physician practices, enabling targeted improvements and strategies.
Advanced Data Visualization and Trend Analytics
Utilize graphical views and trend analytics for a better understanding of charges, receipts, and adjustments, simplifying complex data.
Robotic Process Automation Efficiency
Implement RPA tools to automate repetitive tasks, enhancing accuracy and operational efficiency, and allowing for more strategic resource allocation.
Explore our Latest Thinking
Request for Information
Contact us to learn more about how our technology tools can help you serve your physician practice clients better, and collaborate better with your extend team i.e. our offshore services delivery team members.
