Improving Clinical Documentation

Expert scribing services to improve patient care quality, document services effectively, and reduce revenue leakage.

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Scribing | Tele-scribing | Transcribing Services

Ambulatory care physicians spend as much as 50% of their working time on EHR and other documentation work. As the regulatory burden on physicians grows and the reimbursement rates lower each year, physician burnout and dissatisfaction is increasing as well. Physicians are increasingly adopting scribing services to be able to do more with their time while retaining the quality of patient care.

Overview of Scribing Services

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Scribing Services support the documentation and maintenance of clinical records by a physician. Physicians can utilize ancillary personnel, typically experienced scribers with clinical documentation expertise,  to document/record the work performed by a physician in either an office or a facility setting. The scribe is not a care provider and does not act independently. They do not provide any clinical items or care services.

The scribe focuses on documenting the physician’s dictation and activities during the visit. The documentation is performed either on structured patient charts or as Electronic Health Records on an EHR platform. The scribe performs just the documentation on the treating physician’s / non-physician practitioner’s signature, which indicates that the physician/NPP affirms the documentation of the care provided.

Use of technology in Scribing  

  • Real-time scribing tools. We see increased adoption of Google Glass and other audio/video Communication tools to perform scribing as there is more bandwidth available today

  • Natural Language Processing Documentation. Technologies such as digital clinical assistants assist scribes in the strenuous task of medical documentation.

  • Manually converting the physician's notes into Electronic chart notes. Scribing the Physician’s handwritten notes into a chart notes/documentation into the EHR Platform.

Scribing Services Provided by MBW

MBW’s experienced scribing team is proficient in creating clinically accurate medical notes. We train our team to retrieve the patient's healthcare information from various sources, document the clinical notes, and store the records on the electronic health records (EHR) platform.

Expertise of our scribing team

Our scribing team comprises of people with life sciences backgrounds, and several of them having expertise in medical coding as well. They can get physician language, understand different medical specialties and clinical settings. We mirror the expertise of the physicians by staffing our scribing teams with individuals who understand the specific medical specialty. Further, we provide language, voice, and accent training to our team members so that they can understand the speaking styles of the physicians better.  

Benefits of Our Scribing and Clinical Documentation Services

  • Achieve higher accuracy and detail in clinical records.

  • Physicians can dedicate additional time to patient interactions, as scribes handle documentation.

  • Significantly shorten waiting periods for appointments and treatments, enhancing satisfaction and outcomes.

  • Improve financial stability with accurate insurance verification and reduced billing errors.

  • Ensure accurate and accessible patient information with advanced data management systems.

  • Maintain compliance with healthcare regulations and minimize legal risks.

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